Requester Settings

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Requester Settings

Access

Administration / Manage / Employees / Requester Settings

 

Explanation

ExpressRequest is a separate program for non-maintenance users to submit maintenance requests to the maintenance department.  If you purchase ExpressRequest, you can use this screen to setup / manager requesters in ExpressRequest.

 

Note

Requesters can also be setup in ExpressRequest on the fly as new requesters come on line.

 

Requester Setting

 

Allowed Requester - Save your requester's information.  Click the check box to quickly enable or disable your requester's

Requester Name - The name of the requester

Default Computer - The name of the computer on which the requester will make requests.  Each requester can be set to a compute or all computers

Default List Status - Set which list ExpressRequest will default to when each user logs in.  Some other options include Draft, Submitted, and Reviewed.  To view the complete list click the drop down arrow.

Default Site - Quickly select a site & location for each requester.  Simply click Location_Site to view all Site/Location options. Or once again you can select all to give the requester access to all sites & locations

Default Location - Pick your location from the available list depending on the chosen site. To view any available location click administration / locations.

 

Employee Request Summary

Select the employee and quickly view the history of that employee's request

RequestSummary

 

Data Fields

Request Status - ExpressMaintenance will display a summary of actions from ExpressRequest.  Some other actions include submitted, reviewed, and completed.

Number of Requests - The number of requests in the system from the selected requester.