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Subject: Setting up a maintenance requesting web page
Date: February 15, 2005

 

Question: How do I setup a web page for users to enter maintenance requests.

 

Answer: ExpressRequest is a simple program for users to enter maintenance requests via the network.  Request are written directly into the ExpressMaintenance database for processing into work orders.  In addition, maintenance requests can be entered via a web page interface directly into the Requests table of the ExpressMaintenance SQL database.  We provide you with sample .asp files which you simply adjust to connect to your server and to fit your organization needs. 

 

Using a website development tool such as FrontPage, you can easily edit the sample website pages to work in your environment.  You must have your the computer which contains the SQL Server or MSDE on the network or the internet in order to use this feature.  Your web page must include a connection to the ExpressMaintenance SQL database and the Requests table.  To make this connection please follow the steps below.

 

Setting Up Web Requesting

1. Begin by setting up your website and web pages as desired

2. Include the three sample web pages we provide which are eRequest.asp, eRequestOk.asp and eRequestErr.asp.  Download the .asp Files in Zip Format.

3. Using FrontPage, open the website and locate the eRequest.asp page

4. Right click on the requesting form and left click on Form Properties

5. Click on Send To Database radio button

6. Click on Options button and the dialog will appear as shown below

 

 

7. Click the Add Connection button and a new dialog will appear

8. Click the Add button to add a connection to the list and the following dialog will appear

 

 

9. Enter the database name of ExpressMaintenance

10. Click on the "Network Connection to database server" radio button

11. Click the Browse button to select the SQL Server as shown below

 

 

12. Select SQL Server, Enter your Server Name that contains your ExpressMaintenance SQL database.  When you run ExpressMaintenance, the server name appears in the bottom left for reference.

13. Enter ExpressMaintenance for the database name

14. Click the OK button and then click Advanced button to enter authorization info

 

 

15. Enter the Username such a "sa" or "etuser" and the corresponding password.  We recommend using "etuser" and "etrik22" as the password.

16. Click the Ok button to return and then click the Ok button again for the Site Setting dialog as shown below. 

17. Click the Verify button to test the connection

 

 

18. Once the connection is verified, click the Ok button to see the main form database options as shown below

 

 

19. Select the new connection of ExpressMaintenance

20. Click on the table list and select the Requests table

21. After selecting the Requests table enter the URL for the confirmation page and the error page.  We recommend using the supplied asp files eRequestOk.asp and eRequestErr.asp.

22. Click Ok to save the settings and Ok again to save Form Properties

23. Publish and test your web page

 

You may with to make various adjustments in the forms and pages by adding instructions and other fields.  Because the data is written directly to the ExpressMaintenance SQL database, you have much flexibility.  There are other advanced features that can be added by experienced asp developers.

 
 
© 2004-2007 Express Technology Inc.  All Rights Reserved. Revised: 10/22/2007