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Question:
Does ExpressMaintenance notify you when services are due or request
arrive?
Answer:
ExpressMaintenance offers a flashing message to notify users when
maintenance items are due or new requests arrive. In the main status bar located at the
bottom of the screen is a box that reads "Services" and one
that reads "Requests". These boxes
flash when services are due or new requests arrive. ExpressMaintenance automatically
performs a query to determine if any services are due and notifies the
user by causing the "Services" box to flash. It does the
same for Requests.
These services can be activated on a
user login basis under Administration / User Accounts. You can
designate what users will see the Services notification and what users
will not.
In addition,
you can define the number of days out that ExpressMaintenance should
search. This is setup under Administration / Defaults / Work Order
Defaults / General Settings / Notification Checking Frequency (see screen
shot below).
You can also turn the
entire feature off under Administration / Defaults / Work Order Defaults
/ General Settings / Notification Checking Frequency (see screen shot
below).
See the application help file topic
Administration / User Accounts for more details.
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