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Question:
Why does a report not include all of the data records I expect?
Answer:
When a report is empty or does not include the expected data, this meaning it shows limited or no records found.
This a direct
result of the query being applied to search for the data. The
query statement is comprised of the search filters that are entered in
the Query under the Data tab of the Report Builder.
You should make sure
your toolbars are on in the Report Builder. You can do this under
View / Toolbars. We recommend turning everything but Data Tree and
Data Tree. You can also arrange the tool bars by dragging them
around in the window.
How
can I check the data query?
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Click on the Data tab of the report builder
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The query will appear in a window in the upper left section of the
screen
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Locate and click on the Search button (magnify glass)
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The Query Designer will appear with the Search tab selected
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Examine the lower section of the screen for the search criteria being
applied
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Adjust the search criteria as desired to get the desired data result set
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Click Ok to save the changes.
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To
make a query filter permanent, click on the mandatory chekbox
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In
the Data tab and query table window, click the Preview button to see the
raw data results of the query.
How
do I correct a report with this problem?
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One option is to edit the filter as outlined above
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Another option is to import the original report template by downloading
from website page -
click here for list. The page also includes a link on
instructions for importing report template files.
What
if the program does not allow me to edit reports?
You must have permission to make
report changes in order to adjust the report. If you do not have
permission, see your system administrator for assistance.
You can download original report
definitions for all reports -
click here for list. |
