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Question:
How do I download and install application updates from your web site?
Answer:
ExpressMaintenance updates are easy to download and install. When
you install an update and run the program the first time, any database
adjustment s will be made automatically by the program. We have
never had anyone lose data as a result of an update. However, we
do recommend that you backup your data first just as a precaution.
You only need to install the update at the
server computer where Maintenance.exe resides and then run the program
one time from that computer.
- Right-Click on the file you wish to
Download (example: EMUpdate.exe).
- Select "Save
Target As.." and
and make a note of the filename being downloaded.
- If not on your server, select Network
Neighborhood and the server computer.
- Select the C drive, then the
ExpressTech folder or the proper folder where Maintenance.exe was
previously installed.
- Save the file
(example: EMUpdate.exe) on your server
in
C:\ExpressTech or desired folder where ExpressMaintenance was previously
installed.
-
Once the download is complete,
make sure
all users exit the application. It is very important that all
the Maintenance.exe program not be in use when the update install runs.
Otherwise, the install will prompt to reboot the computer to complete
the copy.
- At the server computer
where Maintenance.exe resides (server),
open My Computer and the C drive.
- Begin the installation process by
opening C:\ExpressTech\[Filename].
[Filename] being the name of the file you downloaded (example:
EMUpdate.exe) -
Follow all on screen prompts
during the installation process including the entry of the password.
- This completes the installation
process for the server.
- Run the program one time at the
server before allowing other users to use it. This will
allow the program to make any database adjustments. You will not
lose any data. The new
version will be displayed in the bottom left corner of the program's
main screen.
- If you are
installing an update, this completes the update process. If performing
an initial install, please see the installation guide or tech bulletins
for details on setting up
client
workstation shortcuts.
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