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Question:
Why do my purchase orders come up blank when I print them.
Answer:
You may be printing a purchase order that is coming up blank. This
can happen as the result of several things. Below are the possible
circumstances and resolutions to the problem.
1. At one
time a copy of the original data was distributed with a defective
purchase order document report. This has been corrected for over a
year but occasionally a user reports the problem. Because we do
not want to overwrite any user's customized reports, we are unable to
redistribute the report automatically. It is possible you have the
defective version of the report. You should click on the link
below to download the original report template.
2. The report
is linked to parts or some other table where records do not match or no
records have been entered. Check the purchase order data to insure
that valid vendor and parts are selected. If the problem persist
even though you know all data is correct, consider item 3 below.
3. The report
may have been alter in the Data tab in such a way that the report no
longer returns any valid data. Users are free to alter and
customize all reports. However, altering the query in the Data tab
can render the report where it no longer returns any valid records.
This is usually the result of incorrect table joins. You can check
and attempt to correct the query or you can download and import the
original report template from our website from the link below.
Click Here to download
any original report templates. |