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Question: Why
do units, parts or company records not appear on open of the screen even
though I have entered records and posted them?
Answer:
Certain screens in ExpressMaintenance can be configured to query all
records on open or not to query all records on open. You will
likely want to set the auto query to 'No' (Off).
ExpressMaintenance is designed for high efficiency multi-user use. In
many of the data screens such as Companies, Units and Parts, it is best
to not query all records on open of the screen. Once you get a large
number of records in the screen, having all records in memory on open of
the screen is a waste of system resources. It can also be a waste of
employee time. You will not want to scroll through hundreds or
thousands of records to find the one you want. You will want to use the
Query button feature to find the desired record(s).
However,
ExpressMaintenance is delivered with the auto query feature set to 'Yes'
(On) to avoid confusion during the evaluation period. Until users
learn the program, it can be confusing to enter records and then have
them appear to be lost when the screen is reopened with no records.
Once you have a
large number of records entered in these areas, we recommend turning the
auto query off and using the very powerful and flexible Query button
feature to zoom in on the desired record(s). Each major data entry
screen includes a Query button in the upper portion of the screen.
Use this feature to quickly find the desired record(s). When the
search dialog appears, if you do not enter any search criteria and
simply click Search, all records will be returned in the query.
For more details on using the Search button and dialog in each data
screen, see the Application Help under the Getting Started / Search
Button section.
You can turn the
auto search features on / off under the Administration / Defaults
section of the program as noted below:
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Companies -
Administration / Defaults / Data Formatting Preferences / Query All
Companies on Open.
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Units -
Administration / Defaults / Unit (Equipment) Defaults / Query All Units
on Open
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Parts -
Administration / Defaults / Parts Defaults / Query All Parts on Open
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