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Technical Support                              Tech Bulletins (FAQ) Index

 

Updates - Before submitting a support issue, please check our Updates Page and make sure you are running the latest release of the software application.

 

Technical Bulletins (FAQ) - Our technical support department develops and publishes complete Tech Bulletins (FAQ) for commonly asked questions. 

 

Support & Sales Questions - We want to provide you with the best possible service.  The best way to submit questions is by completing the support form below.  Your question will be emailed immediately to the appropriate support technician.  For more information, see our Annual Software Maintenance Plan.

 

Application - Please make sure your question relates to our software and is not a question for your hardware dealer or network administrator.

 

Issue Details - If you are having a problem, please test the results carefully.  Provide as many details as possible including steps of how we might duplicate the problem and any error messages received when the problem occurs.

 

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