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Updates
- Before submitting a support issue, please check our
Updates
Page and make sure you are running the latest release of the software
application.
Technical
Bulletins (FAQ) - Our technical support department develops and
publishes complete
Tech
Bulletins (FAQ) for commonly asked questions.
Support & Sales
Questions
- We want to provide you with the best
possible service. The best way to submit questions is by
completing the support form below. Your question will be
emailed immediately to the appropriate support technician. For
more information, see our
Annual Software
Maintenance Plan.
Application -
Please make
sure your question relates to our software and is not a question
for your hardware dealer or network administrator.
Issue Details -
If
you are having a problem, please test the results carefully.
Provide as many details as possible including steps of how we might
duplicate the problem and any error messages received when the
problem occurs.
Submit
Tech Support & Sales Questions Below:
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